About Us

Need Help? Our Pond Experts Are Here for You

For the fastest and most efficient customer service, please email us at [email protected].

Email allows our team to carefully review your questions, provide detailed product recommendations, and send written instructions, specifications, links, or other information you may need. It also helps us maintain a clear record of your request so we can provide accurate and consistent assistance.

Whether you need help choosing the right product, determining compatibility with your existing pond system, or have a question about an order, our knowledgeable team is here to help.

Prefer to call? You can reach Graystone Industries at 706-865-0220.

Please note: Our former customer service number, 954-746-0033, is no longer active. If you have this number saved, please update your records to 706-865-0220.

Thank you for choosing Graystone Industries. We appreciate your business and look forward to assisting you.

A little bit about Graystone Creations

For more than 27 years, Graystone Industries has been helping pond and fountain enthusiasts create beautiful, reliable water features with quality products, knowledgeable service, and competitive pricing.

Our experienced team understands that building a successful pond, fountain, or waterfall involves more than simply choosing individual products. Pumps, filtration, aeration, plumbing, lighting, and other components need to work together as a complete system. With years of hands-on pond-building experience, we can help you select the right products for your project and avoid costly mistakes.

Whether you're creating a simple backyard fountain, upgrading an existing pond, or designing a complete pond ecosystem, Graystone has the products and expertise to help you do it right the first time.

We know you have many choices when shopping for pond and water-feature products. At Graystone, our goal is to offer something that goes beyond simply selling equipment: knowledgeable guidance, dependable products, competitive prices, and personal service from people who understand ponds.

Your pond, fountain, or waterfall can become one of the most beautiful focal points of your home or landscape. Choosing components that work together properly is essential to creating a water feature that performs reliably and can be enjoyed for years to come.

John Olson - CEO Graystone Creations

Graystone Creations a division of Graystone Industries, Inc.

Billing and Payment Remittance Address:

Graystone Industries, Inc.
4450 Duncan Bridge Rd
Cleveland, GA 30528
Tel: 706-865-0220

[email protected]
Order Tracking and Questions e-mail us: [email protected]

Office Hours: 8:30 am- 5:30 pm - Eastern Time
Saturday: Currently Closed (due to showroom renovations)
Closed on: Sunday

North Georgia Showroom

Dear customers, Our showroom is currently undergoing some long overdue renovations. At this time we are available by appointment only. Please email us for more information.